What are the biggest risks impacting the insurance industry and what may happen if we don’t fix them now?
How the book is laid out as a resource section for any agent to take and apply to their business.
Why it’s the “Modern Customer Experience,” and not just Customer Service alone that will keep the insurance agent alive.
Why every agency needs an Agency Management System and what the best ones have.
Why your website is your virtual storefront and how you can capitalize on it.
Self-service products that allow you customers to take customer service into their own hands.
Why everyone everywhere is going mobile and why your agency needs to do the same.
How allowing payment transactions on your website can help you keep your customers.
Branding, USP (Unique Selling Proposition) and qualifying at the beginning of your sales process.
How to generate quality leads online even if you have very little time and resources available.
How to set up an online machine that automatically converts your leads for you.
How to use technology to quote and close more prospects in less time.
How to make it so much easier by leveraging digital tools and outsourcing.
Why most agents are terrible at referrals and a system for you to automatically be great at it.
From beginning to end how you can take these strategies and make them your own.